Question: An Ice cream shop in Queens offers a wide selection of ice cream and frozen yogurt. It has three employees. Assuming that there is

An Ice cream shop in Queens offers a wide selection of ice

An Ice cream shop in Queens offers a wide selection of ice cream and frozen yogurt. It has three employees. Assuming that there is unlimited demand. Employee #1- greets the customer and takes an order - 3 minutes per customer. Employee #2- prepares an order- 6 min per customer. Employee #3 takes payments 5 min per customer. a. What is the capacity of the Employee #1? b. What is the bottleneck in the process? c. Assuming unlimited demand, what would be the flow rate? d. Assuming unlimited demand what is utilization of Employee #1? e. How long would it take the process to serve 30 customers starting with empty system?

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