An important consideration when mapping current workflows and processes is O knowing that a workshop setting is an inefficient way to map processes O recognizing that variation between staff performing the same work and redundancies in work performed may be uncovered O that avoiding clarification of responsibilities during the exercise will make it more efficient O understanding that using sticky notes or a "parking lot" flipchart page are not not considered best practices o that the current state workflow map should be discarded as soon as the future state has been designed to avoid possible confusion