An important decision on how to defend a bad$-$faith claim regarding a liability file needs to be made at Insurance Company. The original Ufinderlying claim goes back many years, to a time when only a paper file existed. Those assigned to the bad$-$faith claim do not have access to the original paper file because it has been lost, yet its contents are important to understanding the claims handling at issue. Such a restraint or restriction to access is an example of which one of the following types of barriers to ethical decision making?

Select one:

A$.$ A physical barrier

B$.$ A moral barrier

C$.$ An administrative barrier

D$.$ A procedural barrier