An India-based company that performs data entry and administrative support services for a Texas-based firm is doing what kind of work?

	Exporting
	Shared Services
	Outsourcing
	Importing

The greater the number of rivals in an industry generally leads to upward pressure on consumer prices

	True
	False

Which of the following is not a factor that contributes to a high barrier to entry in an industry or sector?

	A strong brand
	Regulations that favor incumbents
	Economies of Scale
	The absence of a patent

Free trade agreements gave consumers more choice of products, but they also have caused much economic harm to workers in communities across the Great Lakes Region in what has been called the "Rust Belt"

	True
	False

________ are considered to be central to functioning of society and to social life and are often codified into law with serious repercussions for violations (eg., murder, incest, adultery, alcohol consumption)

	Mores
	Cultural Values
	Norms
	Folkways

Why is group decision making considered a good way to make decisions in organizations?

	Groupthink makes the process more efficient
	It takes less time to arrive at a decision
	It is easier than individual decision making for two or more people to agree on a decision
	It allows for more information processing and error correction than individual decision making

Jasper often goes above and beyond his stated job description to help his co-workers and sometimes stays late to work on projects. What type of organizational behavior is Jasper exhibiting?

	Citizenship Behaviors
	Need for Achievement
	Job Satisfaction
	Continuance Commitment

A set of guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the right or appropriate way to behaveis a definition of:

	Social Responsibility
	Ethics
	Legal behaviors
	Morality