Question: An IT analyst found four projects tickets in their inbox at 8:00 AM. The estimated times to complete the tickets and the due dates requested

An IT analyst found four projects tickets in their inbox at 8:00 AM. The estimated times to complete the tickets and the due dates requested are given below.

An IT analyst found four projects tickets in

Compute tardiness for each ticket and compare average flow time for all tickets under the following processing orders:

a)FCFS

b)SPT

c)EDD

Hint: Convert the due dates to minutes past 8:00 AM(e.g., 9:00 AM is 60minutes).

Ticket Processing time (minutes) Due date 1 40 10:00 AM 2 25 9:00 AM 3 90 12:00 PM 4 60 9:30 AM

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