Question: An I.T . team repairs computers that break down at an average of = 2 . 5 per hour ( approximately Poisson in nature )

An I.T. team repairs computers that break down at an average of =2.5 per hour (approximately Poisson in nature). The team can service an average of 2 computers every 30 minutes with a repair time distribution that approximates an exponential distribution. The department is open 10 hours per day. The teams approximate cost $125 per hour. The cost associated with lost productivity from the breakdown is estimated at $55 per hour (or any fraction thereof).
a. What is the utilization rate? [ Select ]["62.5%","79.5%","47%","38%","85.3%"]
b. What is the number of computers waiting to be serviced? [ Select ]["1.23",".66","2.89","1.67","1.04"]
c. How long before a breakdown is serviced (minutes)[ Select ][".75 of an hour", ".67 of an hour", "25 minutes", "35 minutes", "40 minutes"]
d. Based on total system cost (Ls), what is the expected daily cost? [ Select ]["$2,166.67","$216.67","$2,045.50","$182.29","$1,822.92"]

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