Question: An operations manager is considering installing a customer drive through lane which will simply have one lane ad one serving window. The expected customer arrival

An operations manager is considering installing a customer drive through lane which will simply have one lane ad one serving window.

The expected customer arrival rate = 15 per hour

The service time is exponentially distributed

The customer Service rate = 35 per hour

The operations manager reported that the average time spent in the system would be 3 minutes.

Is this true or false?

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