Question: An operations manager is considering installing a customer drive through lane which will simply have one lane ad one serving window. The expected customer arrival
An operations manager is considering installing a customer drive through lane which will simply have one lane ad one serving window.
The expected customer arrival rate = 15 per hour
The service time is exponentially distributed
The customer Service rate = 35 per hour
The operations manager reported that the average time spent in the system would be 3 minutes.
Is this true or false?
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
