Question: An operations manager is performing a factor-rating analysis to help him choose an outsourcing provider. He is focusing on two factors: A and B, using

An operations manager is performing a factor-rating analysis to help him choose an outsourcing provider. He is focusing on two factors: A and B, using a weight of 75% for factor A and 25% for factor B. He has scored five different potential providers on both factors, using a scale of 1-5, with 1 representing the BEST score. Based on the scores provided in the table below, which provider should be chosen?

Provider

Factor A

Factor B

Alpha

1

5

Beta

3

3

Gamma

4

1

Phi

2

1

Omega

3

5

Which answer is correct?

Alpha

Beta

Gamma

Phi

Omega

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