An overview of one particular skill$/$competency $($see list below$)$

including some theory$/$concepts that underpin it$.$ problem solving

You and your team are employees at Coach $4$ Life, a consulting company in downtown Toronto. Coach $4$ Life$$s specialty is providing $$soft skills$$ training to corporate clients. A new client, Royal Bank of Canada, has just hired Coach $4$ Life to develop a series of training seminars for its employees on various soft skills competencies.