Question: An SPC chart of a process under study has several recent plot points outside of the lower control limit . The team has taken actions

An SPC chart of a process under study has several recent plot points outside of the lower control limit. The team has taken actions to move the process in this direction, so the out-of-control condition is a favorable shift. The process improvement team wants to calculate the Cpk in order to assess process capability. What should the team do?
A Calculate the Cpk using data prior to the out-of-control condition.
B Calculate the Cpk using all data since the out-of-control condition may be favorable.
C Collect 20 additional data points to confirm the process shift, confirm stability, then calculate Cpk from data collected after the shift.
D Calculate Cp instead of Cpk
E Calculate Ppk instead of Cpk.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!