Question: An SPC chart of a process under study has several recent plot points outside of the lower control limit . The team has taken actions
An SPC chart of a process under study has several recent plot points outside of the lower control limit The team has taken actions to move the process in this direction, so the outofcontrol condition is a favorable shift. The process improvement team wants to calculate the Cpk in order to assess process capability. What should the team do
A Calculate the Cpk using data prior to the outofcontrol condition.
B Calculate the Cpk using all data since the outofcontrol condition may be favorable.
C Collect additional data points to confirm the process shift, confirm stability, then calculate Cpk from data collected after the shift.
D Calculate Cp instead of Cpk
E Calculate Ppk instead of Cpk
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