Question: Analyze the following data sets using Excel/MegaStat, and submit your results in the class. The following data are costumer waiting times (in minutes). Bank A

Analyze the following data sets using Excel/MegaStat, and submit your results in the class. The following data are costumer waiting times (in minutes). Bank A uses a single main waiting line. Bank B uses individual lines at its various windows. Using all of the information you have learned so far, which bank would you prefer to have your account with? Remember, the two main important points here are: the transaction times, and consistency of the service. DATA: BANK A BANK B IE 4-2 m 5.4 5.8 m 6.2 6.7 7.7 7-7 8-5 9.3 10

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