Question: Analyzing TOTAL s Investor Relations strategy / performance . 1 . What are the 3 different types of communications situations addressed by the Total case

Analyzing TOTALs Investor Relations strategy/performance.
1. What are the 3 different types of communications situations addressed by the Total case
study description? Strategically, what are the fundamental components for effective
communication in each of the 3 situation types?
2. What was the primary tenet of TOTALs overall investor relations strategy throughout the
case?
3. What did you find most interesting/most appealing/most effective about TOTALs IR
strategy? Why? Cite evidence for your opinion from the case.
4. What did you find least interesting/least appealing/least effective in TOTALs IR strategy?
Why? Cite evidence for your opinion from the case.
5. Do you think TOTALs 2005 strategy is relevant for a US-based company today? Why or
why not? Cite specific components of the strategy in presenting your response.
5a. According to the case, what changes are on the horizon that may affect TOTALs
performance in 2006 and beyond?
5b. How would these changes affect TOTALs corporate communications STORY?
How will the changes affect: a) TOTALs performance and b) investor interest?
What information (data+strategy) would be important to communicate?

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