Analyzing workflows is an essential tool in both process improvement and workflow automation. Workflow analysis helps people understand the dynamics of how work is performed to evaluate an organization and data for efficiency issues and apply process improvement methods and tools to identify and present the problem. Create and share a workflow chart for your selected business process.

1. Create a workflow chart for a choosen business process
2. Provide a brief description of your workflow. What information differs from process improvement to technology optimization when creating the workflow?