ania is examining a system because the user claims their Word documents are getting corrupt.

What is a reasonable best guess as a starting point?

Question $2$Answer

a$.$

The user is not saving the files properly.

b$.$

The hard drive needs to be replaced.

c$.$

The application needs to be patched.

d$.$

The application needs to be reinstalled.

ChatGPT said:

ChatGPT

A reasonable best guess as a starting point would be:

a$.$ The user is not saving the files properly.

It's important to start with simple explanations before moving on to more complex issues like hardware failure, patching, or reinstalling the application. If the issue persists after verifying proper file$-$saving practices, other potential causes can then be investigated.

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Question $3$

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Question text

A system has been having intermittent problems. Miya decides to measure the output voltage of the power supply. The voltage exceeds the expected value by an unreasonable amount.

What is the most likely consequence?

Question $3$Answer

a$.$

Excessive voltage will damage the motherboard.

b$.$

The system will overheat causing a shutdown.

c$.$

None, devices only draw the power they need.

d$.$

The processor will be overclocked excessively.