Anna is a young ambitious programmer working for a small company developing software for web based services in the health area, with a focus on support to remote aboriginal communities. To further her career Anna undertakes additional tertiary study, with support from her manager, Brian. This study includes topics covering computer ethics, and issues relating to the impact of ICT on different communities. On her current project, Anna develops a new user interface, which has a strong focus on accessibility for remote communities, especially considering the type of technology likely to be used. She also pays special attention to the use of cultural images in the interface, to avoid those which may be distressing or offensive to aboriginal users. The new system is a great success and Annas contribution is recognised by her company, through an Employee of the Month Award. The company also receives a national business award for its contribution to the positive use of ICT in aboriginal communities. Brian takes all of the credit for this, and Anna receives no acknowledgement for her efforts.

Q1. What's going on?

Q2. What are the facts?

Q3. What are the issues (non-ethical)?

Q4. Who is affected?

Q5. What are the ethical issues and implications?

Q6. What can be done about it?

Q7. What are the options?

Q8. Which option is best - and why?