Annette spends time weighing these two possible solutions against each other and finds they rate poorly to solve the problem of kitchen injuries. For example, sanctions and punishments could be viewed negatively and as a threat, and employees might fail to report injuries for fear of punishment. Similarly, while the reward system might be viewed more positively, Annette is also concerned that since rewards would be contingent on achieving a lower number of reported injuries, there is less incentive to report incidents that should be legally reported. Annette has accomplished which step of the decision-making model? a. generate multiple alternatives b. rate alternatives on the basis of decision criteria c. choose, implement, and evaluate the best alternative d. identify and weigh decision criteria