ANNEXURE A CASE STUDY: HOW CAN A DIGITAL PROCUREMENT PLATFORM IMPROVE BUYING, INTERNAL CUSTOMER EXPERIENCES, AND SAVINGS? Serving nearly 290 million consumers with excellence from 48 bottling plants and 324 distribution centres. Coca-Cola FEMSA, S.A.B. de C.V, is the worlds largest franchise bottler of Coca-Cola trademark beverages, boasting more than two million points of sales in Latin America. To fulfil its goal for customer satisfaction, the company needed to transform its procurement function. Using one centralised digital platform to enable procurement best practices, CocaCola FEMSA consolidated localised purchasing capabilities and developed strategic and streamlined negotiating and buying processes. Now, the procurement team can ensure that managers, buyers, and internal customers all have the right information and technology to perform their responsibilities efficiently and effectively. Digitalized procurement helps Coca-Cola FEMSA lead in beverage sales while generating social and economic value. Since the implementation of the centralised digital platform, Coca-Cola FEMSA has achieved benefits such as: Consolidation of country- and facility-based procurement functions onto one centralized digitalised platform Streamlined negotiations and purchasing functions, freeing buyers for more-strategic tasks such as analysing markets, suppliers, and options More reliable, flexible, and standardized procurement processes for internal customers Easier access to suppliers and related data Better data and insights for managers, resulting in better budget control and fewer cost overruns High adoption rate of 80% to 90% in less than one year Expected savings realized in three years versus the anticipated five years

Question- briefly explain the application of steps that the organisation would follow to execute the procure-to-pay process (8)?

Also, motivate the two functions that would largely be responsible for executing this process (2)?