Question: answer 4- Performance dashboards (15 marks, 25mn ) Shades corporation is preparing its performance dashboard for the past quarter. It is maintaining a list of

 answer 4- Performance dashboards (15 marks, 25mn ) Shades corporation is
preparing its performance dashboard for the past quarter. It is maintaining a
list of objectives. These are: 1. Increase profitability of core product line
2. Increase sales of core product line 3. Increase market share 4.
answer

4- Performance dashboards (15 marks, 25mn ) Shades corporation is preparing its performance dashboard for the past quarter. It is maintaining a list of objectives. These are: 1. Increase profitability of core product line 2. Increase sales of core product line 3. Increase market share 4. Increase customer satisfaction 5. Decrease GHG (green house gas) emission 6. Improve post-sales service 7. Improve employee job satisfaction 8. Improve employee productivity They have collected KPI information to measure progress towards specific objectives. Adapted from Management Accounting by Colin Drury Match each of the KPls stated on the table below, with the objectives identified H. Employee Net Promoter Score G. % of electric vehicles in 1. Increase profitability of core product line company fleet 2. Increase sales of core product line D. Market share % 3. Increase market share E. Core product line profit as a % of core product line 4. Increase customer satisfaction sales 5. Decrease GHG (green house gas) B. Employee training hours emission A. Average repair time ( oof 6. Improve post-sales service days) 7. Improve employee job satisfaction C. Customer satisfaction rating ( 1 to 5,5 being best) 8. Improve employee productivity F. Sales revenue growth Indicate whether the goal has been achieved for each of the KP/s B. Employee training hours Provide a short paragraph of overall comments on the company performance

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