Answer all but correct please.

14) is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors. a) value web. b) product differentiation. c) product duplication. d) low-cost leadership. e) switching cost 15) Moore's law predicts that: a) computing power will eventually level off. b) transistors decrease in size 50% every two years. c) data storage costs increase by 50% every 18 months. d) PCs decrease in market share by 9% every 5 years. e) computing power doubles every 18 months. 16) Walmart's Retail Link system is an example of a firm using information systems to: a) expand to new markets. b) developing a unique service to its customer. c) focus on market niche. d) strengthen relationships to its customers. e) achieve low-cost leadership. 17) Which of the following methods would you use to evaluate and select a collaboration tool for your company? a) balanced Scorecard method. b) business information value chain. c) Porter's competitive forces. d) simulation analysis. e) the time/space collaboration matrix. 18) What system would use to answer the following question "what is the impact on production if firm's main supplier delays raw materials delivery two weeks next month?" a) knowledge management system b) management information system c) decision support system d) customer relationships system e) executive information system 19) The purpose of Porter's Competitive Forces Model is to: a) identify market gaps which new firms can use to make profits. b) compare competitive advantages between large firms. c) assess the intensity of competition in a certain industry. d) measure value creating activities. e) analyze the competitive advantage of a certain firm and its key process. 5