Answer ALL FIVE (5) questions in this section. QUESTION 1 (20 Marks) The article has provided an assessment of performance management in an organisation, analyse the statement below: Employees who have frequent meetings with management to discuss performance, solve problems and receive training are more likely to stay with the company. If employees see that their management team is putting in the work to develop them professionally, help them succeed with their goals, and reward performance on a consistent basis, then they are more incentivized to both stay with the company and work harder," Explain how training and the developing of employees will impact each element of the microenvironment. Provide benefits of training to each of the elements of the micro-environment. QUESTION 2 (20 Marks) After reading the article, explain ANY FIVE (5) functional areas (departments) that will be negatively affected if leaders are not developed from within. Provide examples of a challenge in each department that could arise due to improper performance management and suggest a solution. After reading the article, explain ANY FIVE (5) functional areas (departments) that will be negatively affected if leaders are not developed from within. Provide examples of a challenge in each department that could arise due to improper performance management and suggest a solution. QUESTION 3 (20 Marks) Identify and explain the Four P's of word-of-mouth marketing. Apply each P to the new 'Ubuntu Appraisal System' and show how each P will have a positive impact for organisations. QUESTION 4 (20 Marks) Refer to the heading 'The purpose and goals of performance management': Identify and discuss ANY FIVE (5) roles developed by Dr Henry Mintzberg. Provide an example of how each role could help achieve the objectives of performance management