Answer ALL Questions.

Citigroup case Study

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. All of our decisions must create the best outcome for our clients. Consistent with Citis values, we work to establish supplier relationships that contribute to shareholder value and are the best for our clients. We set high standards for accountability, operational control, innovation, and performance at Citi and we expect the same from our suppliers. Through the use of self- service tools and advanced technology, Citis Resource Management Organization strives to deliver an end-to-end digital solution for Citi and our suppliers.

Regulatory Compliance and Policies

Suppliers must adhere to all applicable laws and conduct their operations in accordance with Citi Policies outlined for suppliers. Suppliers must have policies and procedures designed to ensure compliance with all of the obligations identified below, including but not limited to appropriate non-discrimination and non-retaliation policies. Suppliers must also make reasonable efforts to monitor and ensure their supply chain is compliant with Citis requirements. Citigroup Inc. (Citi) is a federal government contractor. Citis policy is to provide equal opportunity to applicants and employees. Citi takes affirmative action with respect to women, minorities, protected veterans, and individuals with disabilities. As applicable, Citi requests appropriate action on your part to support these principles.

Citis Resource Management Organization operates through an end-to-end supplier lifecycle model. Prior to establishing a relationship, Citi will work with the supplier to address applicable pre-contract due diligence and conduct applicable control assessments, as well as information requirements. To become and remain a Citi supplier, all suppliers must adhere to Citis Third-Party Management Policy and Standards as referenced in Citis Code of Conduct and follow these throughout all phases of the third- party management cycle. Citi selects suppliers based on price, quality, availability, terms, and service.

An executed contract or an official Citi Purchase Order (PO) is required prior to order fulfillment. When a supplier receives a contract or a purchase order from Citi, it carries the obligation to supply the ordered goods or services at the agreed-upon price and terms. Over the life of a supplier relationship, Citi conducts ongoing monitoring activities. Ongoing monitoring is essential to manage the supplier relationship and any associated risks. Additional information from suppliers may be required as part of our ongoing monitoring efforts. It is critical that the supplier is responsive to all Citi requests to avoid delays or avoid cancellation of the engagement with Citi.

Citi I-Supplier Portal

Current Citi suppliers can access and enable supplier self-service capabilities and real- time interaction and collaboration through the Citi I-Supplier Portal. To take advantage of the benefits, suppliers are required to complete the registration process. Visibility to issued purchase orders, invoices, and payment statuses Shorter end-to-end processing cycle time ability to perform real-time updates to contact information, tax, and banking information through self-service Citi is in the process of completing this implementation, so availability of the Citi I-Supplier Portal may be limited in certain countries at this time. Visit the I-Supplier overview site to learn more about the portal, download the onboarding package, and view training materials.

1. According to the Citigroup case study, A supply chain is around the core business and controls information flow, logistics, and capital flow (Tarantilis, 2008). It starts from the procurement of raw materials to intermediate products and final products, and the final product will be sold by the sales network to reach consumers. It is the whole functional network chain structure that links suppliers, manufacturers, distributors, retailers, and consumers. It is not only a logistics chain, information chain, and capital chain that connects provider and consumer, but also it is a value- added chain (Yao, 2008), and materials in the supply chain due to processing, packaging, transportation, and other processes to increase their value, bringing income to the relevant enterprises.

1. 1. Analyze any THREE (3) key challenges of collaboration supply chain management for the Citigroup Company to reach a global market competition.
2. 2. The Census Bureau in United States (U.S) estimates that by 2044, minorities will be the majority in U.S. Evaluate any FOUR (4) important of diversity in the workforce for Citigroup.