Answer all questions.

Marks:$40$ marks

Develop five key requirements that should be included in a comprehensive system

evaluation framework for AI$-$driven systems in industries prone to demand fluctuations,

like logistics$.$ Consider both technical and operational dimensions.

$10$

A multinational banking corporation is planning to decommission its legacy fraud

detection system, which has been operational for nearly two decades. This decision is

driven by multiple factors, including compliance issues, system vulnerabilities, and

emerging technologies.

$2\mathrm{.}1$ Critically assess ten key factors that would necessitate the decommissioning of such a

legacy fraud detection system, especially in a high$-$stakes, security$-$conscious industry like

banking. Address how these factors influence decision$-$making at both strategic and

operational levels.

$2\mathrm{.}2$ When evaluating an information system in the banking sector, what are five essential

features that an evaluator should prioritize to ensure the system meets regulatory and

security standards? Justify why each feature is critical.

In a government initiative aimed at providing transparent public services, a new citizen

engagement system was implemented to allow real$-$time tracking of government projects.

However, during the first three months of the system going live, there have been several

incidents of misinformation being displayed, causing public distrust.

$3\mathrm{.}1$ Draw a diagram that categorizes the different types of misinformation that can be

displayed by a government system $($e$.$g$.,$ false, irrelevant, misleading$),$ and explain how

each category can arise in the system.

$3\mathrm{.}2$ The head of the government's IT department has come under scrutiny for not detecting

these issues earlier. Analyze why these problems might be considered typical in the early

phases of public$-$facing information systems. Provide recommendations for stabilizing the

system to regain public trust.