Question: Answer ALL the questions in this section. Question 1 (20 Marks) Enterprise Resource Planning (ERP) systems serve as a cross-functional enterprise backbone that integrates and

Answer ALL the questions in this section. Question 1 (20 Marks) Enterprise Resource Planning (ERP) systems serve as a cross-functional enterprise backbone that integrates and automates many internal business processes and information systems within the manufacturing, logistics, distribution, accounting, finance and human resource functions of a company such as Green Rabbit. 1.1. Discuss the advantages that Green Rabbit saw in implementing an ERP system. (10 Marks) 1.2. Discuss the causes of ERP failures. (10 Marks) Question 2 (30 Marks) Which information systems tools can Green Rabbit use to support the marketing function? Question 3 (25 Marks) An information system has a system development life cycle (SDLC) which is a sequence of steps or phases it passes through between the time the system is conceived and the time it is phased out. Describe the SEVEN (7) phases of the SDLC that Green Rabbit has been through. Question 4 (25 Marks) Discuss the key features of e-commerce that makes it different from any previous technologies

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