Answer ALL the questions in this section. QUESTION 1 (25 Marks) You work in a monolithic organisation. As the general manager, make a presentation to the board of the organisation as to why the organisation should have a diverse workforce. Draw from the extract and from your knowledge of workplace diversity. Your presentation should include reasons for and benefits of having a diverse workforce (25 Marks) You work in an organisation that has a diverse workforce in terms of age, cultural background, physical abilities, race, religion, gender, and sexual orientation. Elaborate on EIGHT (8) approaches that will assist your organisation to effectively manage this diversity. QUESTION 3 (25 Marks) The introduction of diversity into the workplace brings with it a host of barriers and challenges. Elaborate on these barriers and challenges and comment on problems that may arise if not properly addressed or managed. QUESTION 2 QUESTION 4 (25 Marks) Diversity is integral to Total Quality Management (TQM) as it is provides for a range of views which are important for effective teamwork and continuous improvement. As the general manager of Azania Business College (a private education institution with a diverse workforce and students), discuss practices that you will recommend for your organisation to undertake, in order to ensure that the TQM principles of customer focus, continuous improvement and team work are met. END OF PAPER