answer all three questions

2. The process by which an organization determines the requirements associated with a specific job is referred to as a A)job analysis. B) forced ranking C) job evaluation I D) ranking analysis 3. describes voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place. A) Creative task performance B) Adaptive task performance C) Counterproductive behavior D) Citizenship behavior 4. The management approach, Involves collecting performance Information not only from the supervisor but also from anyone else who might have firsthand knowledge about the employee's performance behaviors. A) behaviorally anchored rating scales B) management by objectives C) 360-degree feedback D) forced ranking