Answer and discuss the following:

1. Problem Identification: Identify 2-3 problems or key issues in the case study that you may project.
2. Background: Set the scene: background information, relevant facts, and the most important issues.

Answer and discuss the following:

1. Problem Identification: Identify 2-3 problems or key issues in the case study that you may project.
2. Background: Set the scene: background information, relevant facts, and the most important issues.

proctice le off ciene and maintainith bi phe suarne. hi whadales, Tanve, wo anl bim rverything thar happent with erher poysicham in the DN. Receber io notif kin. verventive minh De. Rescelent "Dr. Griffith, Dr. Williams called and asked if you would join him on the golf course this afternoon," Sandra the office manager said to Dr. Griffith. "Of course I'll be there, I may have to cancel my afternoon patients." Metro Renal is a reputable nephrology clinic in Urbana, IL headed by the Chicf Medical officer of the group, Dr. Rosenberg. The group has two internists, Dr. James and Dr. Campbell, and it has also two nephrologists, Dr. Griffith and De. Rosenberg. Metro Renal Clinic was acquired last year by a well-known physician management company MRA, Metro Renal Associates. As a part of the acquisition, Dt. Rosenberg was chosen as the chief medical officer. Even though Dr. Rosenberg sees patients rwo days a week, he was offered a generous incentive from the management company to ensure that the practice is efficient and maintaining high returns. Dr. Rosenberg has established a strict policy when it comes to scheduling and secing patients which requires all physicians to be double booked. No cancellations are allowed except for family emergencies, in which case Dr. Rosenberg is to be notified directly. In order for De. Rosenberg to make sure the practice is running accordingly, he asked his scheduler, Tanya, to tell him everything that happened with other physicians in the group and their patients without anybody knowing. Dr. Griffith and Sandra have been working together for four years and have a good personal relationship. Dr. Griffith is a renowned physician and his patients admire and respect him. No complaints were ever filed against him, and he gets the highest satisfaction scores. Dr. Griffith didn't think it was a big deal to cancel his afternoon patients and enjoy the nice weather with his friend on the golf course. Sandra agreed with him, since they can be rescheduled early next week instead. Sandra went ahead and cancelled the afternoon schedule and didn't mention anything to Dr. Rosenberg. Tanya overheard the conversation between Dr. Griffith and Sandra and called Dr. Rosenberg to notify him. The next day, Dr. Rosenberg showed up unexpectedly and asked Sandra to come to his office. He had prepared a written warning for violating his policy. He handed it to her and asked her to sign it. Sandra felt betrayed, but she didn't know who could have done this to her. She told Dr. Rosenberg that he should communicate that with Dr. Griffith. Dr. Rosenberg ignored her request and never discussed the subject with Dr. Griffith. Sandra notified Dr. Griffith of what happened, however, he wouldn't comment on the subject either. Dr. Griffith knew he violated the practice policy and didn't want to have a heated conversation with Dr. Rosenberg. Sandra called the regional manager and complained. The regional manager told Sandra not to worry about it, she would discuss it with Drs. Rosenberg and Griffith. However, the issue was never brought up in any meeting or ever addressed. Sandra has decided to leave the practice since she felt she was treated unfairly. You are the regional manager. You were notified by Sandra that she is submitting her two weeks' notice. She is a good manager and you don't want to lose her. However, you dont want to get involved in a heated conversation with the practicing physicians at the same time