answer both for upvote

Question 15 1 pt According to our discussion on incivility at work, to ensure that employees exemplify the values and behaviors that are important, more and more organizations are: Considering both outcomes and behaviors when making promotion decisions Using personality tests in the selection process to attempt to uncover deviant behaviors. Demoting employees whose behaviors are not consistent with the norms of the workgroup or organization Requiring employees to report colleagues who are not displaying appropriate behaviors. D Question 16 1 pts If an individual withholds data that might make her look bad, avoids co-workers who might ask for the data, and overwhelms others with data, she is probably Playing a political game Manipulating others Controlling access to resources O Developing a base of support