Answer each question in as much detail as possible, considering your organisational requirements for each one.

All answers will vary depending on the learner and the organisation they work for, but the learner should be able to answer each question competently.

1. Name 5 change management techniques

. 2. What are the 4 main forms of the consultative process?

3. Why is it important to manage conflict?

4. Name and explain 5 of Fayol's management principles.

5. How might new legislation affect the process?

6. What are the 6 types of organisational cultures?