ANSWER EVERYTHING IN DETAIL!!!

1. Read the following sample case:

GPET is a small "startup" company and independent seller of books, music, series/film collector's figures, comic-books and electronic games. As a result of the pandemic, GPET has experienced sustained growth in sales and an increase in its customer portfolio, so they need to redesign their online sales portal and add a mobile app that supports their sales and customer service base.

2. Read the proposed solutions:

After conducting a thorough analysis of GPET's requirements, the proposed solution is to redesign the online sales portal and develop a mobile app to support sales and customer service operations. The key features of the solution include:

• Enhanced User Interface: A visually appealing and user-friendly interface for easy navigation and product discovery.
• Advanced Search and Filtering: Robust search functionality and filters to help customers find specific products based on their preferences.
• Personalized Recommendations: Utilize customer data and browsing history to provide tailored recommendations and personalized product suggestions.
• Streamlined Checkout Process: Simplify the checkout process with secure and efficient payment options, guest checkout, and saved payment details.
• Order Tracking and Notifications: Provide real-time updates on order status, shipment tracking, and delivery notifications to keep customers informed.
• Customer Support Integration: Integrate live chat or messaging features to enable real-time communication with customer support representatives for inquiries and issue resolution.
• Loyalty Program: Implement a loyalty program to incentivize repeat purchases, offer exclusive discounts, and provide additional benefits to loyal customers.

3. Answer the following in detail:

Based on the proposed solutions (redesign the online sales portal and develop a mobile app to support sales and customer service operations), describe the development process of:

• Programs (software)
• Web portals
• Mobile applications
• Compare the project methodologies from the traditional model (TPM), the Agile project model, the prototype model, extreme (Xtreme) or hybrid model, which can be presented as a table or matrix.

4. Provide at least five (5) academic references!