answer for Question 1 & Question 2

1. Identily one of your direct internal customers. What are their requirements in ferms of quality and how does your function affect their ability to meet their requirements? (If you are speaking of a researched company - please identily 2 job roles and how they assist one another). 2. How does your, and this internal customer's functions ullimately affect your external customer? If there was a break down in process/communication between you, what would the effect be on external customers