Question: Answer in detial for a like 4) List and explain five techniques that help enhance courtesy in business messages, In addition, please explain the three

Answer in detial for a like Answer in detial for a like 4) List and explain five techniques

4) List and explain five techniques that help enhance courtesy in business messages, In addition, please explain the three major techniques of emphasizing the positive and de-emphasizing the negative in business messages. 4 Points

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