answer question 7 with 20 points

SCENARIO An organisation called WorkSpace' (WS) wants to refurbish a kitchen and storeroom within its large office building. Two contractors will be working on the project Contractors Tabulatum Ltd (TL) Smith's Carpentry (SC) Type of business Flooring installation Cabinet makers The plan is for the floor to be cleared prior to the start of the project. Over the first four days, TL will remove the existing flooring, prepare the underlying surface, and re-lay all the floor areas with a vinyl floor covering. On the fifth day, SC will then fit new cupboards and shelving in the storeroom. The storeroom is at the back of the kitchen and leads to a small loading bay where deliveries are received. A side road connects the front of the building to the loading bay at the rear. Vehicular access to this side road is controlled by a lockable gate. The WS site manager arranges a site meeting to take place on the last working day of this week. This is to discuss the planned work with the contractors for the following week. Both contractors were invited to attend, but the SC representative is absent. At the meeting, the WS site manager explains that there will be short site induction sessions on the mornings of the first three days and that any new workers on site will be expected to attend on the morning they start work. The induction will cover several areas including a short, written emergency procedure The WS site manager explains that the site is open from 08.00 each day and access to the working area for contractors must only be through the loading bay and storeroom. The site closes at 18:00, so everyone needs to be off site by then. However, gehicles can only access the loading bay until 16.00, when the side road access gate is locked. The WS site manager asks TL how they plan to do their work, and particularly if there are any health and safety concerns. The TL representative responds that the area will be fitted out with hoarding (a timber frame with uprights that run from floor to ceiling, to which heavy-duty polythene is then attached). This will prevent access from the kitchen and reduce the spread of dust when removing the existing flooring. The TL representative then provides the risk assessments that relate to this ob the qualifications of workers, and on-going cleaning and maintenance instructions for the flooring once installed. Immediately after the meeting, the WS site manager telephones SC to find out why they were absent and is told that no one would be in the office until after the weekend. The site manager is unhappy with this response, but eventually speaks to the SC manager on their mobile phone. The WS site manager discovers that the SC manager did not think that they needed to attend this meeting as it is OD Page view A Read aloud were invited to attend, but the SC representative is absent I Add text Draw At the meeting, the WS site manager explains that there will be short sito induction sessions on the momings of the first three days and that any new workers on site will be expected to attend on the moming they start work. The induction will cover several areas including a short, wen emergency procedurg The WS site manager explains that the site is open from 08.00 each day and access to the working area for contractors must only be through the loading bay and storeroom. The site closes at 18:00, so everyone needs to be off site by then. However, whicles can only access the loading bay sintil 16.00, when the side road access gate is locked. The WS site manager asks TL how they plan to do their work, and particularly if there are any health and safety concems. The TL representative responds that the area will be fitted out with hoarding (a timber frame with uprights that run from floor to ceiling, to which heavy-duty polythene is then attached). This will prevent access from the kitchen and reduce the spread of dust when removing the existing flooring. The TL representative then provides the risk assessments that relate to this job, the qualifications of workers, and on-going cleaning and maintenance instructions for the flooring once installed. Immediately after the meeting, the WS site manager telephones SC to find out why they were absent and is told that no one would be in the office until after the weekend. The site manager is unhappy with this response, but eventually speaks to the SC manager on their mobile phone. The WS site manager discovers that the SC manager did not think that they needed to attend this meeting as it is such a small job. The WS site manager also establishes that they do not have membership of any professional or trade bodies and they are reluctant to provide further health and safety information or the risk assessments and methods statements (RAMS requested They provided risk assessments years previously and consider these sufficient for this job. The WS site manager has arranged for the SC manager to call them on the morning of the second work day to discuss this further There has been a delay in clearing the floor, so this needs to be completed on day 1 of the project. This means TL will be required to start installing the new floor on day 2. However, the flooring still needs to be completed by the end of the week. On day 2, the SC manager calls the WS site manager as previously agreed. The WS site manager asks the SC manager to talk through their risk assessment and to send through a copy, along with other supporting documentation. The WS site manager provides information about the site such as working hours and access procedures. On the same day, a team of two TL floor fitters arrive. They put up the hoarding, remove the existing flooring and apply the wet, smoothing compound (used to IGT IGC1-0016-ENG-OBE-QP-V1 July22 NEBOSH 2022 page 2 of 6 Highlight Erasa The TL representative is leaving for the night, when the trainee worker comes running in shouting for help. They say that their colleague has had an accident and has a head injury. One of the receptionists is a first-aider and says they will go with the trainee. The first-aider tells the trainee to call an ambulance, while they apply first aid to the unconscious worker. The TL representative checks that the first-aider is able to stay with the unconscious worker until help arrives. They also reassure the distressed trainee and calmly escort them to the office. They close the door, make the trainee a hot drink, and sit quietly with them. When the trainee has finished their drink and seems more composed, the TL representative asks them what happened. They record what is said, on their mobile phone (with the trainee's permission). The trainee explains that they have not receiv neral health has been arranged and has en postp The first-aider informs the TL representative that the ambulance has arrived, and the casualty is then taken to hospital. The TL representative visits the accident scene, leaving the trainee with the first- aider. The TL representative cordons off the area and installs some prohibited access signs. They record their observations on their mobile phone and take some photographs of the accident scene. They then return to the office to check on the trainee. The TL representative also asks the first-aider IG1 IGC1-0016-ENG-OBE-QP-V1 July22 NEBOSH 2022 page 3 of 6 for their recollection of events associated with the accident, again recording them on their mobile phone (with their permission). What health and safety induction information is the WS site manager likely to give to the contractors before they are allowed to start their work? 7: Determining individual human factors that negatively influence behaviour What individual human factors might have negatively influenced the behaviour of the SC workers? Note: You should support your answer, where applicable, using relevant information from the scenario. (14) (20)