Answer questions 5,6,7,8

5. Present a "model" for the total quality management, describing briefly the various elements of the model. 6. Select one of the so-called "Gurus' of Quality Management, such as Juran, Deming, Crosby, Ishikawa, and explain their approach, with respect ton the "Oakland Model" of TQM. Discuss the strengths and weaknesses of their approach using this framework. 7. Compare and contrast the three models for total quality described by the Deming Prize in Japan, the Baldrige Award in USA and the European Excellence Award. 8. Explain how the culture in an organization develops over time and describe the main components. How would you go about addressing negative cultural and behavioral aspects in a factory which are clearly leading to quality problems in the marketplace