answer questions based on example above

-e 6.6. Example of a Pl poster presentation Improving Documentation: A study of dictated discharge summaries Mission Statement Hospital HIM Department is committed to providing a safe patient environment through timely and complete discharge summary documentation for patients, hospital staff, and its payers and accreditors. Customers Internal customers: physicians who dictate discharge summaries External customers: patients, hospital staff, payers, accrediting bodies Customer Requirements National Benchmark: Average national turn around time for dictated discharge summaries for equivalently sized hospitals for first quarter calendar year: 5% under 48 hours Outcomes Accurate assignment of reports to be dictated, functioning dictation system Timely production of reports into the medical record Vision Statement To produce dictated discharge summaries for all inpatient stays according to hospital documentation standards and regulations within 48 hours post patient discharge Survey Recommendations Pleasure the flowing questions on in the last cu bol How much do you rely on Meers to remind you o missing dictations to 07 was rely even How do you the accuracy of the Deficiency contents assigned correctly How comprehensable do you at the top on the HIM Oficiency leten Analyze/assign discharge summaries for OB charts using discharge orders opposed to discharge instructions author Team Members Consider using penates as well as cash Incentives, consider offering higher cash reward in relation to discharge summary dictation time HIM Manager HIM Analysts Compliance Officer Chief of Medical Staff How would you rate the chancentive program to pet you to dictate sooner? Do you like having a cash incentive program norovit that is not applicable Consider manipulating text on letters to clarity symbols, simplity content Case Study Using the following criteria, students should critique the storyboard shown in figure 6.6. Case Study Questions 1. Is the presentation pleasing to look at, and is the text easy to read? 2. Is the presentation set up logically? 3. Is each of the PI steps taken into account? 4. Are the steps in the process easy to read and understand? 5. Are all of the elements of a good mission statement present? 6. Are all of the elements of a good vision statement present? 7. Does the presentation identify the external and internal customers of the process? (See the disease of internal and external customers in chapter 7.) 8. Does the presentation identify the customers' requirements? If so, how? If not, why not? 9. Does the presentation display the team's improvement process findings? 10. Are the team's recommendations based on the data the team collected? Are the recommendatis sound? Are there other recommendations that the team did not identify