Answer the following questions based on the case: 1. Discuss the advantages of relying on both formal and informal communication channels in an organization. Describe in which place the formal and informal communication channels are taken at Hofland Ltd. (8 marks) 2. Describe the extent to which both vertical and horizontal communication takes place at Hofland Ltd. If you were in a place at John G. Hofland, in which ways would you use feedback to ensure the growth of employees? Why ? (4 marks) 3. Which leadership approach is being recommended in the case - transactional or transformational? Justify your answer by listing and explaining the principles/ characteristics of the approach that you find in the case (4 marks) 4. Based on the case, what are some potential communication barriers at Hofland Ltd? How might those barriers you have identified be avoided? (4 marks) ***Good Luck ***