Question: . Answer the following questions from your text 1 . 7 , 1 . 1 2 , 1 . 1 5 , 1 . 2

. Answer the following questions from your text
1.7,1.12,1.15,1.20,1.25
2. Explain how cost, quality, time, and agility form a basis for competitive advantage in
manufacturing and the service industries.
3. The automobile is said to have been the machine that changed the world. Can you name four
other world-changing technologies?

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