Question: Answer the question based on the following QFD. What is the relative weight of type of tiles (column 1)? (Hint: Lecture 5.2 Quality Function Deployment

Answer the question based on the following QFD.

Answer the question based on the following QFD. What is the relative weight of "type of tiles" (column 1)? (Hint: Lecture 5.2 Quality Function Deployment Step 7) Column # 1 2 2 3 4 5 Customer Competitive Assessment Functional Requirements Type of Tiles Dirt Resistance Seat Material Server Training Menu Standardization Our Restaurant Competitor #1: Restaurant A Competitor #2: Restaurant B Customer Requirements Customer Importance Target Value Absolute weight Sales point Row # 1 Clean facility o 5 5 4 7 3 1 1 N Comfortable seating 4 3 5 5 4 1 NO 3 Delicious food 3 5 2 8 4 2 3 1 Responsive servers O 5 5 3 8 4 2 1 5 Afforable price o O O o 4 4 4 6 3 3 2 5 3 3 4 5 Technical Competitive Our Restaurant Competitor #1: Restaurant A Competitor #2: Restaurant B 3 5 5 5 3 5 1 4 1 4 1 Relationships Strong association (9) Somewhat associated (3) Weak association (1) A

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!