Question: Answer the Question in the last slide please the rest is just the information In-room entertainment experience will continue to improve with a variety of
Answer the Question in the last slide please the rest is just the information






In-room entertainment experience will continue to improve with a variety of customizable technologies for guests to enjoy with their room packages such as: 1. Keyless Entry 2. Mirror Televisions 3. Texting Concierge 4. Smart Thermostats 5. Streaming Devices to TV 6. Smart Lighting 7. MP3 Docking Stations 8. High Speed Internet. 9. Light sensors 10. Interactive Smart TVs 1. Juicing 2. Healthy vending machine options 3. Foods that are Organic, Vegan, Grass Fed, Non-GMO, Superfoods \& Locally Grown 4. Better coffee 5. Yoga 6. Organic (non harmful) oils and soaps 7. Medical Testing such as body composition and metabolic testing with personal wellness goals, fitness classes and mediation workshops. 8. Rejuvenating and relaxing spa treatments such as infrared saunas 9. Amenities to help you relax and sleep such as signature bedding, herbal teas, vitamins and minerals that aid rest. 10. Tech-fitness gear \& equipment. Eco-friendly practices are becoming the norm, as properties focus on renewable energy resources, water scarcity. green design and products I. Solar Panels 2. Auto switches that turn off light and air conditioners 3. Agro Tourism 4. Green design in architecture 5. Organic products linens, cleaning products, oil, lotions and soaps 6. Iandscape design such as native and desert-adaptive species of plants that can thrive in hot and dry environments, with minimal water. 7. Food \& Beverage Sustainability which monitors the purchase price of goods. where items are sourced, whether they're organic, sustainably harvested, all natural, packages, plates, and utensils. - The Sharing Economy is a socio-economic ecosystem built around the sharing of human and physical resources. - Obviously, Airbnb has become a major player in hospitality over the past few years. Reportedly worth almost $20 billion, Airbnb has a market cap higher than many traditional hotel businesses such as Starwood, Wyndham, Accor, and InterContinental to name a few. - Competition continues to increase in the sharing economy of hospitality with companies such as Tripping.com, FlipKey, VRBO, HouseTrip, VayStays, VacayHero, Roomorama and Wimdu. - Sharing economy in lodging increases the channels of distribution with variety in accommodations and pricing. - Sharing economy companies, such as Airbnb and Tripping.com, have incredible growth potential which don't invest in real estate to grow their lodging business. Artificial Intelligence and Robotics are programmed to improve guest experience and provide efficient cost-effective service in the hotel industry - Al-powered personal assistants, such as Siri and Alexa, over the past few years have managed to become relatively comfortable voice activated assistants living in our pockets and we've even begun inviting Al to help us control our homes. - Artificial intelligence (Al) will ultimately replace humans giving hotels a huge savings in labor cost. . Maidbot has developed a housekeeping robot, Rosie, and Hilton has Connie the Concierge. Now, The Al concierge is becoming the new best friend of travelers and hoteliers. - Machine Learning is an aspect of Artificial Intelligence, which generates valuable information from more or less useless data. In addition, machine learning helps to create a comprehensive guest profile, which can be used to create a unique customer journey and guest experience. - Chatbots are meant to engage customers in a 'live' scenario without the need to trade communication back and forth via email or phone. Chatbots are a 24/7 service, it will reduce reception workload, giving guests instant and helpful answers in any moment of their stay. Hyatt or Starwood have recently implemented chatbots as a new customer channel service - If you were the general manager of a hotel, what trend (i.e. in-room technology, health and wellness, sustainability, sharing economy, artificial intelligence and Robotics) would you choose to implement in your hotel? You may choose a trend different from the five trends if you believe strongly in it. - Why do you think this implementation will be successful in today's hospitality industry? - Describe how guests will benefit from this implementation in your hotel. - What makes this implementation unique and attractive to your guests? - Will the hotel benefit from this implementation plan such as improved guest service, greater profits, reduced operating costs, effective marketing, enhanced guest experience, etc. - You may use your own experience as a guest or if you have some knowledge of your preferred trend in the hotel business