Question: Answer true or False 11. Value Chain Analysis (VCA) is a vital process that has the potential to improve organisational productivity. 12. Achieving cost reduction

Answer true or False

11. Value Chain Analysis (VCA) is a vital process that has the potential to improve organisational productivity. 12. Achieving cost reduction is the sole purpose of doing a VCA.

13. There is evidence that worldwide e-commerce transactions have sometimes run into billions of US dollars in times as short as 5 minutes. 14. Nowadays there is not one thing in human life, from birth to death where e-govt does not play a role.

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