answer true or false

1. In distributive conflict management, conflict is approached as a distribution of a fixed amount of positive outcomes or resources, where one side will end up winning and the other losing, even if they do win some concessions.
2. During the norming stage, group members develop close relationships.
3. One cannot resolve conflict by avoiding it.
4. The first step in the change process is to create a sense of urgency.
5. Outcome orientation is not a characteristic of organisational culture.