Answers for question 2:

Fixed Ratio

Fixed Interval

Variable Ratio

Variable Interval

Management at Work Inga works as a receptionist and technician at an animal shelter. Her boss, Shane, believes that smiling at the people who come to the shelter leads to more dogs being adopted. Recently, he has been nagging his employees to smile. Last week, Shane noticed that Inga smiled and immediately greeted a family who was at the animal shelter looking for a new dog. Shane decides to use either positive reinforcement or avoidance learning to increase Inga's behavior. Now Shane is asking for your advice about exactly what to do to use each technique. He understands that he should do something each time he sees Inga smiling, but what? Should he give her instructions on how to greet customers? Give her a bonus? Stop nagging her about smiling? Or pay no attention to her? Use the dropdown menus in the following diagram to specify the behaviors that match the reinforcement theory techniques Shane could use on Inga. Helping customers A B Positive reinforcement Avoidance learning More helping More helping A. Pay no attention to her B. Stop nagging her Reir quences, the presentation of which can occur according to a continuous or intermittent schedule. Consider the following Give instructions exa Give her a bonus Susan has implemented two reinforcement plans to see which is most effective. In one, employees are given a gift card after every month of perfect attendance. The other plan involves a system where gift cards are again given to employees, but after a month of perfect attendance during which the employee spends $25.00 at the company cafeteria. The first reinforcement plan is an example of the schedule of reinforcement