APOLOGY SPEECH$-$Represent for H&M Monkey in the Jungle Shirt

I. Introduction

a$)$ Who are you?

b$)$Who do you represent?

c$)$ What are you doing here?

II$.$ Main point

a$)$ What happened $($ex: explain the situation$)?$

b$)$ What are you sorry for?

c$)$What are you doing about it$?$

d$)$Show you understand why it wasd bad and take ownership of hurt

e$)$Explain the steps you are taking to make sure it does not happen again

III. Conclusion

a$)$Reiterate apology

b$)$Hope for the future