Question: Application: Scope HINT > FIRST /LAST STEP Scope - First/Last and In/Out Patient completes registration Lab results returned First Process Step: Patient takes a seat

Application: Scope HINT > FIRST /LAST STEP Scope - First/Last and In/Out Patient completes registration Lab results returned First Process Step: Patient takes a seat in lobby Last Process Step: Lab test requested Patient arrives at clinic IN/OUT OF SCOPE In Scope: New information system Lab workflow Move lab closer to care area Staff assignments Out of Scope: Process wastes Hire more staff
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