Apply It$!$ Chapter $1$ Part $1$

Total points: $\frac{1}{3}$

Attempts left: $2$

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Market orientation

Vineyard Vines recently partnered with First Insight to utilize online social engagement tools to gather sentiment analysis and real$-$time data from its customers. Using the information gathered, Vineyard Vines will be able to quickly make product and pricing decisions, which will allow it to improve sales and margins online c$$chnd in brick$-$and$-$mortar locations. This is an example of $$

customer satisfaction $$

employee empowermentQ