Question: APPROACH ( OBJECTIVE: Build Rapport ) - Customer Focus A . Introduction Technique: Identify the name of the introduction technique you will use to begin

APPROACH
(OBJECTIVE: Build Rapport)- Customer Focus
A. Introduction Technique:
Identify the name of the introduction technique you will use to begin the interaction to create a positive and friendly environment to build a trustworthy relationship. Also provide an example of what you will say.
B. Rapport Building:
List relevant and appropriate topics you could briefly discuss with buyer to build a positive relationship with you beyond 'making a sale' (that raise comfort of prospect, lower barriers, build trust). Avoid bad news or negative topics!
C. Purpose Statement:
Provide an example of what you will say to strategically transition the conversation out of Approach.
i.e., What will you say to the buyer to explain why you're meeting and the commitment you will ask for at the end? Think "What's in it for me?(WIFM) from your buyer's perspective.
[Optional] Provide an example of decision maker or decision-making process question (e.g., who's involved, timeline)
 APPROACH (OBJECTIVE: Build Rapport)- Customer Focus A. Introduction Technique: Identify the

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!