are used to capture data to be added, modified or deleted from a database 34. A) Forms B) Reports C) Queries D) Bots E) Layers 35. A query is used to A) organize and sort the data in a database B) allocate storage space for a database C) eliminate data duplication D) retrieve data from a database E) prevent illegal or illogical entries from entering the database 36. Systems that are used to interact with customers and run a business in real-time are called systems. A) tactical B) strategic C) operational D) informational E) executive 38. 37. integrates data from various operational systems. A) A data warehouse B) A metadata repository C) Data modeling D) Master data E) Data mining involves standardizing the format of data retrieved from different systems. A) Data cleansing B) Data mining C) Digitizing D) Content mining E) Clustering 39. refers to the process of quickly conducting complex, multidimensional analyses of data stored in a database that is optimized for retrieval. A) Concept implementation B) Online analytical processing C) Compartmentalization