Question: As a casual observer, you noticed that on average there will be a student entering the BCC every 10 minutes, with a standard deviation of

As a casual observer, you noticed that on average there will be a student entering the BCC every 10 minutes, with a standard deviation of 3 minutes. There is only one staff, Mr. B, at the front desk. On average, it takes him 6 minutes to serve every arrival, with a standard deviation of 4 minutes. Assuming student arrival rate follows a general distribution and service time follows a general distribution.

Q1. On average, how many students in total would you expect to see in the BCC?

Q2. What would be the average total time (in minutes) a student should expect to spend at BCC? (Round answer to two decimal places)

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