As a coding supervisor, you want to institute remote coding at your facility. With an EHR in place, you feel this would be an opportune time to develop a remote program. Your director has asked for a report on the work redesign needed in order for this transition to occur.

Create a memo to director Margaret Smythe using the areas to be addressed (below). Predict the level of difficulty that could be associated with each area.

Implementation of a remote coding program would necessitate work redesign in the following areas:

Query Process

Calls received in the HIM department that requires coder assistance

Educational sessionswill they be on-site or on-line or a combination

Does a coder or supervisor need to remain on-site to facilitate communication with other departments, physicians, etc.?