Question: As a control mechanism, the _ _ _ _ _ measures an organisation s attainment of its mission by considering four dimensions, namely finance, customer

As a control mechanism, the

_____

measures an organisation

s attainment of its mission by considering four dimensions, namely finance, customer service, internal business performance, as well as learning and growth performance.

.

Programme Evaluation and Review Technique

.

management by objectives technique

.

balanced scorecard

.

Boston growth

-

share matrix

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