Question: As a cost - cutting measure, A U . S . - based firm has shifted its customer service operations to India. This is an

As a cost-cutting measure, A U.S.-based firm has shifted its customer service operations to India. This is an example of
Multiple Choice
downsizing.
licensing.
outsourcing.
countertrading.
As a cost-cutting measure, A U.S.-based firm has shifted its customer

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